Stephanie Ramsay

Healthcare Product Leadership

Stephanie Ramsay

Senior product and operations leader building AI-enabled healthcare workflows, virtual care models, and patient experiences that scale without losing the human thread.

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Stephanie Ramsay

50%

documentation time reduction

20%

care capacity increase

42%

enrollment conversion improvement

93%

time-to-activation reduction

Selected Work

Products and systems that power modern virtual care.

Creating a Virtual Clinic

I designed the clinical and operational foundation that turned Starlight into a virtual clinic, including referral pathways, insurance intake, clinical visits, RPM billing workflows, and EHR-aligned handoffs.

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The Clinician Experience

I reimagined the internal platform behind every care-team workflow: communication tools, RPM dashboards, HEDIS tracking, and global patient views that help clinicians work with clarity.

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The Patient Experience

I rebuilt the patient journey from onboarding to device setup to long-term engagement, reducing friction for older and tech-averse patients while keeping safety and support visible.

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Operating Pattern

How I create momentum.

Designing End-to-End Healthcare Experiences

I map care journeys across patients, clinicians, and operations, then translate the messy parts into workflows, scripts, and tools that teams can actually use.

Bridging Product, Clinical Ops, and Engineering

I work fluently across product, UX, data science, marketing, engineering, and clinical operations so requirements stay grounded in how care is delivered.

Turning Ambiguity Into Structure

Whether the starting point is a vague business goal or an undefined care model, I break it into steps, align stakeholders, and create a path teams can follow.

Zero-to-One Execution That Drives Outcomes

I take ideas from concept to launch by validating quickly, collaborating deeply with clinicians and engineers, and shaping details until the product works.

Team Signal

What teammates have trusted me to bring into the room.

“When I think of Stephanie, the words ‘consummate innovator’ and ‘compassionate leader’ immediately come to mind. She has a unique ability to balance strategic thinking with genuine empathy, creating an environment where people feel supported, empowered, and motivated to do their best work.”

Cory Hancock
Ambulatory Health Coach, Starlight

“Her solutions are always thoughtful but never overcomplicated. She designs patient journeys, provider workflows, and internal tools that feel easy to adopt and genuinely help teams do their jobs with more clarity and less friction. She builds things that just make sense.”

Lisa Maier
Clinical Operations Director, Starlight

“From a technical perspective, she has demonstrated exceptional leadership, strategic vision, and a formidable ability to balance customer needs with business objectives.”

Albert Llairó
Senior Frontend Developer, Kannact

“Whenever we have a big meeting with a potential client, the solution is always ‘bring in Stephanie.’ This means a product demo, which always goes super well.”

Nandan Rao
Chief Executive Officer, Starlight

“Stephanie didn’t just throw features over the fence to the clinical team. She actually embedded herself in our day-to-day workflows to make sure whatever was being built made genuine sense for providers on the ground and patients in practice.”

Kristina Bartelt
Nurse Practitioner, Starlight

“What truly sets her apart is her foresight, ability to identify blinds spots, and then adapt. No matter the challenge, whether technical, operational, or strategic, she ramps up quickly, asks the right questions, and delivers.”

Steffanie Goodman
Strategic Partnerships, UCSF

Recent Writing

Notes from building inside healthcare systems.