I build health programs that bridge care delivery, technology, and human connection. My focus has been on designing scalable care models that improve patient outcomes while reducing operational friction for providers — from post-discharge recovery and chronic condition management to remote monitoring and maternal health.

Below are some of the programs I’ve designed, launched, and led from concept to live operations.

Chronic Condition Management

Overview
Chronic diseases like hypertension, diabetes, and obesity are the leading causes of preventable hospitalizations and healthcare costs. I designed this program to make day-to-day management easier for patients while helping providers hit quality targets under value-based care.

What I built
A scalable model that combines cellular remote monitoring, personalized health coaching, and clinical escalation. The design prioritizes patient adherence and meaningful provider feedback instead of noise.

My role

• Built program workflows for hypertension, diabetes, and obesity management
• Designed patient experience and provider-facing data reports
• Structured cross-functional operations between coaches, NPs, and analysts
• Defined core KPIs around A1c, BP control, and screening completion

Impact

• [PLACEHOLDER: % of patients with improved BP/A1c]
• [PLACEHOLDER: system or payer partners using this model]

Status: Scaled across [PLACEHOLDER: states or organizations]

Remote Patient Monitoring

Overview
I built this foundational layer of Starlight’s care model — enabling remote, cellular-based tracking of vital signs for chronic and transitional care programs. The design balances technology with human touch.

What I built
A device distribution system and monitoring workflow that supports blood pressure, glucose, and weight tracking with automated alerts and coach intervention. The infrastructure underpins several of Starlight’s other programs.

My role

• Designed RPM workflow from order to patient onboarding
• Collaborated with engineering to integrate device data into Gladstone (internal EHR)
• Created patient-facing education scripts and escalation logic for critical readings
• Defined billing and documentation process for RPM/E&M pairing

Impact

• [PLACEHOLDER: adoption metrics or reduction in manual follow-up workload]
• [PLACEHOLDER: vendor partnerships or tech achievements, e.g., cellular device fulfillment model]

Status: Active across all chronic and post-discharge programs

Post-Discharge / Transitional Care

Overview
I designed this program to support patients immediately after leaving the hospital — one of the highest-risk moments in their care journey. Patients often face confusion, medication changes, and gaps in follow-up, while hospitals struggle with readmissions and workforce strain.

What I built
I developed the end-to-end journey for transitional care, including the referral flow, coaching scripts, discharge follow-up pathways, and integration points with hospital systems. The program combines at-home monitoring, behavioral support, and escalation workflows with nurse practitioners.

My role

• Designed the post-discharge journey map used across multiple hospital systems
• Authored all patient scripts, messaging, and discharge workflows
• Led rollout at [PLACEHOLDER: hospital or health system name, e.g., Swedish or MedStar]
• Built Health Summary Report templates for provider feedback

Impact

• [PLACEHOLDER: % reduction in readmissions or sample outcomes]
• [PLACEHOLDER: qualitative impact — e.g., improved continuity, satisfaction, or engagement]

Status: Live across [PLACEHOLDER: # of sites or states]

Post-Partem Care

Overview
I created this program to address critical gaps in postpartum follow-up and maternal health outcomes. The U.S. continues to lead high-income countries in maternal mortality — much of it preventable through better monitoring and ongoing support.

What I built
I designed a connected care model that combines continuous blood pressure and glucose monitoring with coach-led behavioral and emotional support. The program also includes escalation pathways for postpartum hypertension and integration with obstetric and primary care teams.

My role

• Designed end-to-end patient journey from discharge through six-week postpartum period
• Authored bilingual messaging for postpartum hypertension and gestational diabetes
• Built workflows for same-day device shipment and early clinical triage
• Collaborated with [PLACEHOLDER: partner organizations or clinicians]

Impact

• [PLACEHOLDER: reduction in postpartum readmissions or patient engagement metrics]
• [PLACEHOLDER: notable qualitative results or testimonials]

Status: [PLACEHOLDER: e.g., active pilot with XX patients, launched 2025]

Haitian Community Health Project

Overview
This initiative focused on improving access to culturally responsive care within Haitian communities, where language and trust barriers often limit engagement with healthcare systems.

What I built
A pilot outreach and coaching program in partnership with [PLACEHOLDER: local clinic or organization] that offered bilingual education, remote monitoring, and culturally tailored health coaching.

My role

• Designed culturally responsive health education and coaching flows
• Recruited and trained bilingual coaches for Creole-speaking populations
• Structured evaluation framework to measure trust and engagement

Impact

• [PLACEHOLDER: results, e.g., improved blood pressure control or patient satisfaction data]

Status: [PLACEHOLDER: pilot completed / ongoing partnership]